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Espresso Direct Price Promise

At Espresso Direct, we know that price matters whether you are purchasing equipment for your business or for home use. Our goal is to offer fair and competitive pricing without compromising on quality, reliability or support.

This is why we have the Espresso Direct Price Promise — a simple and transparent way to ensure you always receive great value on qualifying products.

What We Offer

Our pricing is competitive across our full range of equipment. If you find the same product sold by an authorised UK supplier at a lower price, we will do our best to match it for both domestic and commercial customers.

How It Works

  1. Find a lower price
    Send us a live link or written quotation from the authorised supplier before placing your order.
  2. Contact our team
    Call or email us with the details of the lower offer.
  3. We check and confirm
    We will verify that the product is identical, in stock and available from a qualifying UK supplier or distributor. If everything checks out, we will match the price where possible.

Why Choose Our Price Promise

Transparent and Fair

We aim to stay competitive while maintaining the high level of service and aftercare our customers rely on.

For Home and Business

The Price Promise applies to both domestic customers and commercial customers purchasing machines, grinders or equipment.

No Hidden Extras

The price you see is the price you pay. There are no unexpected add-ons or hidden charges.

Terms and Conditions

  • The product must be identical in model, variant and manufacturer specification.
  • The competing offer must come from an authorised UK retailer or distributor.
  • The item must be in stock and available for immediate dispatch.
  • The offer must be verifiable via a live URL or written quotation.
  • Price matches must be requested before placing an order.

Exclusions

  • Clearance, refurbished or second-hand equipment
  • Unauthorised resellers, online marketplaces or auction sites
  • Bulk discounts, loyalty schemes, finance incentives or bundled offers
  • Non-UK suppliers

Request a Price Match

If you would like to request a price match, please contact our team. We are always happy to help.

Email: info@espressodirect.co.uk
Phone: 0191 359 2069